Questions families ask

Every critical Zenith mission is staffed by fully qualified MBBS and MD specialist doctors (anaesthesiologists, intensivists and emergency physicians), supported by trained critical-care nurses and paramedics. Your loved one receives ICU-level care from bedside to destination, not just transportation.

Our doctors are MBBS graduates with MD or equivalent specialist qualifications and active medical licences. Our medical director, Dr. Jai Prakash Tak, is an MD anaesthesiologist with a fellowship in neuroanaesthesia and critical care and more than 1,000 transport missions.

Yes. We routinely manage ventilated patients, multiple infusions, invasive monitoring, and high-acuity cases including ECMO support, maintaining the same standard of care a patient would receive in a tertiary-hospital ICU.

Yes. We provide age-appropriate teams and equipment for adult, paediatric and neonatal patients, including transport incubators and specialist paediatric airway and medication management.

Call our 24/7 helpline. A coordinator and doctor will assess the patient's condition, recommend the safest mode of transport (charter air ambulance, commercial medical escort, or ground), and handle aircraft, ambulances, documentation and hospital coordination at both ends.

Timelines depend on the patient's location, destination and required clearances. Our team works around the clock to mobilise as rapidly as safely possible and will give you a clear, realistic timeline during the initial assessment.

Yes. We provide bed-to-bed international medical evacuation and repatriation worldwide, coordinating clinical care, aircraft, ground ambulances, travel documentation and cross-border clearances.

Dedicated charter air ambulance, commercial-airline medical escort (stretcher or seated), ICU-grade ground ambulance, and supervised train ambulance for suitable long-distance domestic transfers.

Cost depends on distance, aircraft type, the patient's clinical needs and the level of medical team required. We provide a transparent quotation upfront with no hidden charges before any commitment.

For stable patients who can fly on a scheduled airline, a commercial medical escort is significantly more affordable than a dedicated charter while still providing qualified medical supervision throughout the journey.